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E-commerceBy industry
Enveria for Fashion & Apparel
Post-Purchase Experience & Order Pipeline
Solobo is a full-featured online store built specifically for football kit enthusiasts and sports merchandise. The platform features an intuitive browsing interface with granular sidebar filtering by club, kit type, brand, price tier, and customer ratings.
Designed to build customer trust and provide absolute transparency, the order confirmation interface provides a clean, detailed post-purchase summary. Customers instantly receive unique order tracking IDs, automated email confirmations, and clear breakdowns of items, shipping details, and payment statuses (such as Cash on Delivery). With direct "Track This Order" action buttons and continuous navigation back to the store, the checkout pipeline ensures a frictionless end-to-end shopping journey.
[How we get you live]
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To enhance customer engagement and boost conversion rates, Solobo features an interactive AI Shopping Assistant integrated directly into the storefront. The assistant understands natural language queries—including localized and multilingual prompts—to instantly look up kit pricing, display visual product previews, and generate direct purchase links. Users can complete their purchases without leaving the conversation, as the assistant automatically triggers the checkout flow right within the chat drawer.
[Centralized Merchant Dashboard & Sales Intelligence]
Merchant Dashboard & Business Intelligence, Real-Time Sales Tracking & Store Metrics, Analytics Hub & Merchant Operations Dashboard.
[Showcase]
The Solobo admin dashboard gives merchants complete real-time visibility over store performance, key financial metrics, and operational workflows. It features interactive revenue and order volume charts alongside quick management cards for total sales, active product counts, pending fulfillments, and top-selling merchandise. Store administrators can seamlessly process incoming orders, manage product catalog listings, deploy discount coupons, and oversee store reviews from a single centralized hub.
The Conversion Tracking dashboard provides clear visibility into customer purchasing journeys, funnel drop-offs, and cart abandonment rates across devices and marketing channels.
The Financial Intelligence module gives store operators a comprehensive view of gross revenue, net margins, cost of goods sold (COGS), and average order values.
The Marketing Attribution dashboard tracks traffic sources, user sessions, and revenue distribution to measure campaign performance accurately.
[Showcase]
The Orders Management interface provides store administrators with complete control over customer purchases, lifecycle tracking, and status updates. It streamlines store operations by categorizing orders through customizable fulfillment tabs—including Pending, Confirmed, Packed, Shipped, Delivered, Cancelled, and Returned. Managers can efficiently search, filter by traffic source or payment status, trigger order confirmations, and export comprehensive sales data to CSV for record-keeping.
The Order Detail view offers granular management over individual purchases, line items, customer details, and shipping destinations. Store administrators can edit product lists, generate delivery stickers, print invoices, and update payment or fulfillment statuses with a single click. It seamlessly integrates third-party logistics services like Pathao courier to automate consignment generation, track pickup statuses, and streamline doorstep delivery management.